Transparent pricing. No discovery call to get a number.
Most agencies make you jump through hoops before revealing what anything costs. We don’t. Here’s exactly how pricing works and where most engagements land.
- 1 Send your current Esko or HYBRID renewal document.
- 2 48-hour fixed-price response — a specific dollar amount, not a range.
- 3 Review and decide. No obligation to move forward.
- 4 If you proceed, contract is executed and support begins on your renewal date (or earlier).
25–50% below vendor renewal in most cases. Up to ~75% for legacy versions, simple environments, or multi-year retainers. Actual savings depend on your specific renewal amount — which is why we quote against your document, not against a hypothetical rate.
- Two-year cap on annual rate increases
- Annual or multi-year contract options
- Response SLA in writing: P1 1hr / P2 4hr / P3 next business day
- 24/7 portal access; business-hours live; on-call retainer add-on available
- 1 30-minute technical call — describe your stack, your problem, your timeline.
- 2 Fixed-fee scoping document follows — yours to keep whether you engage us or not.
- 3 Project or retainer agreement executed if you proceed.
- 4 Build, with your operators in the loop throughout. No surprise go-live.
These are representative of where most engagements land. Your scope will vary.
| Hourly / time-and-materials | $175–275/hr |
| Monthly retainer (covered hours + on-call) | $3,000–8,000/mo |
| Multi-year contracts | Rate lock on signing |
| PWS stack: software fees | $0 (AGPL-3.0+, open source) |
- 1 30-minute scoping call — describe your stack, team, and what needs to get built.
- 2 Agree on weekly hours (typically 10–20 hrs/week), focus areas, and communication cadence.
- 3 Monthly engagement begins. Scale hours up or down with 30 days' notice.
Monthly billing. No annual contract required. Rate confirmed after the scoping call.
| 10 hrs/week retainer | $3,000–5,000/mo |
| 20 hrs/week retainer | $5,000–8,000/mo |
| Full-time equivalent (40 hrs/week) | Custom — get in touch |
| Minimum commitment | 1 month |
| Exit clause | 30 days' notice, no penalty |
- 1 Email a description of the workflow or ticket you need built.
- 2 Same-day response with a fixed-fee quote or hourly estimate.
- 3 Build and deliver. Source code yours.
No retainer. No commitment. Fixed-fee or hourly per ticket.
| Single AE Pilot ticket | $500–$2,500 fixed |
| Single Cloudflow workflow | $1,000–$5,000 fixed |
| Custom JavaScript module | $1,500–$7,500 fixed |
| JDF/JMF integration patch | $750–$3,000 fixed |
| Emergency rescue (4pm Friday) | $300/hr · 2-hr minimum · 1-hr response |
All deliverables AGPL-3.0+ unless you specifically license proprietary.
What’s NOT included. Stated plainly.
Those flow through your existing vendor license. PWS does not redistribute vendor IP.
You negotiate and pay your licenses directly with Esko or HYBRID.
Server, storage, and network hardware are outside scope.
Your vendor contract covers what it covers. PWS supplements, not replaces, vendor access to patches.
Ready to get a number?
Support: send your renewal document — 48-hour fixed-price response. Dev: 30-minute call, then a scoping doc.